Refund policy

Due to the perishable nature of our meals, all sales are final. We do not accept returns or exchanges.

If your order arrives damaged, incorrect, missing items, or you have a food safety concern, please contact us within 4 hours of delivery confirmation. Include your order number and clear photos of the issue.

After review, we may offer a replacement, store credit, or a refund at our discretion.

We are not responsible for issues resulting from improper storage, reheating, or handling after delivery.

If you have food allergies or dietary sensitivities, please review ingredient information carefully before ordering.

Contact:
support@purefuelkitchen.com